DeLonghi EC270 User Manual

COFFEE MAKER EC270  
IMPORTANT INSTRUCTIONS - SAVE THESE  
INSTRUCTIONS  
Register this product on-line and receive a free trial issue of Cook's Illustrated. Visit  
service centers near you. (U.S. and Canada only).  
MACHINE À CAFÈ EC270  
MODE D’EMPLOI IMPORTANT - CONSERVEZ LES  
PRESENTES INSTRUCTIONS  
Enregistrez ce produit en ligne et recevez un numéro gratuit de Cook's Illustrated.  
Visitez www.delonghi.com pour y voir une liste des centres de réparation proches  
de chez vous. (É.-U. et Canada seulement).  
CAFETERA EC270  
INSTRUCIONES IMPORTANTES- REPASE Y GUARDE ESTAS  
INSTRUCCIONES- LEA ESTE INSTRUCTIVO ANTES DE  
UTILIZAR EL APARATO  
Registre este producto en línea y reciba un ejemplar gratis de Cook's Illustrated.  
Visite www.delonghi.com para ver la lista de centros de servicios cercanos a usted.  
(Sólo Estados Unidos y Canada  
MACCHINA PER CAFFÈ EC270  
ISTRUZIONI IMPORTANTI- CONSERVARE LE ISTRUZIONI  
Registra questo prodotto "on-line" per ricevere una copia omaggio della rivista  
“Cook’s Illustrated”.  
Visita www.delonghi.com per una lista dei centri di servizio a te piu vicini.  
(Solo Stati Uniti e Canada)  
ELECTRONIC CHARACTERISTICS:  
CARACTÉRISTIQUES ÉLECTRIQUES:  
CARACTERISTICAS ELECTRICAS:  
CARATTERISTICHE ELETTRICHE:  
120V 60HZ 1350W  
˜
5
IMPORTANT SAFEGUARDS  
When using electrical appliances, basic safety precautions should always be followed, including the  
following:  
Read all instructions carefully.  
Make sure the voltage of your electrical system corresponds to the voltage shown on the bottom of the  
machine.  
Do not touch hot surfaces. Use handles or knobs.  
To protect against fire, electrical shock and personal injury, do not immerse cord, plug or appliance in  
water or other liquid.  
Keep the appliance out of the reach of children and do not leave appliance unattended while in  
operation.  
Unplug from the outlet when not in use and before cleaning.  
Do not operate with a damaged cord or plug, or after the appliance malfunctions, or has been damaged  
in any manner. Return the appliance to the nearest authorized service facility for examination, repair or  
adjustment.  
The use of accessory attachments not recommended by the manufacturer may result in fire, electrical  
shock, or personal injury.  
Do not use outdoors.  
Make sure the power cord does not hang over the edge of the table or counter-top to avoid getting  
accidentally caught or entangled.  
Do not place the appliance or its electrical parts on or near electric stoves, cooking surfaces, or gas  
burners.  
Plug cord into the wall outlet. To disconnect, turn any control to “off”, then remove plug from wall outlet.  
Do not use the appliance for other than the intended use. This appliance is to be utilized for domestic use  
only. The manufacturer declines all responsibility for any damage caused by improper, incorrect, or  
irresponsible use.  
WARNING: To reduce the risk of fire or electric shock, do not remove the cover. No user serviceable parts  
inside. Repair should be done by authorized service personnel only!  
SAVE THESE INSTRUCTIONS  
THIS APPLIANCE IS FOR HOUSEHOLD USE ONLY  
SHORT CORD INSTRUCTIONS  
(U.S. ONLY)  
A short power cord is provided to reduce risks resulting from becoming entangled in or tripping over a  
longer cord.  
Longer, detachable power supply cords or extension cords are available and may be used if care is  
exercised in their use.  
If an extension cord is used, the marked electrical rating should be at least as great as the electrical rating  
of the appliance. If the appliance is provided with 3- wire, grounding type cord, the extension should be  
a GROUNDING TYPE 3 - WIRE CORD. The longer cord should be arranged so that it will not drape over  
the counter-top or table top where it can be pulled on by children or tripped over.  
Your product is equipped with a polarized alternating current line plug (a plug having one blade wider  
than the other). This plug will fit into the power outlet only one way. This is a safety feature. If you are  
unable to insert the plug fully into the outlet, try reversing the plug. If the plug should still fail to fit, contact  
your electrician to replace your outlet.  
6
Read these instructions carefully before installing and  
using the appliance.  
This will ensure the best results and the maximum  
safety of use.  
SAFETY PRECAUTIONS  
• This appliance is designed to make coffee and other  
hot beverages. Be careful not to burn yourself with  
sprays of hot water or steam, or by using the  
machine improperly.  
• When using the appliance, do not touch the hot  
surfaces.  
• After removing the packaging, make sure that  
product is complete and in perfect condition.  
If in doubt, do not use the appliance and contact  
qualified De’Longhi personnel only.  
• The packing elements (plastic bags, Styrofoam, etc.)  
should be kept out of the reach of children, as they  
are a safety hazard.  
• This appliance is designed for household use only.  
Any other use is considered improper and therefore  
dangerous.  
• The manufacturer may not be held liable for any  
damage caused by improper, incorrect, or  
unreasonable use.  
• Never touch the appliance with wet or damp hands  
or feet.  
• In the event of failure or malfunction, switch off the  
appliance and do not tamper with it in any way.  
If the appliance requires repair, contact an  
authorized De’Longhi service center and ask for  
original spare parts to be used.  
DESCRIPTION OF THE APPLIANCE  
The following terminology will be used throughout the  
instructions.  
A On/Off button  
with ON light  
B
Coffee dispensing button with Coffee Ready  
light  
C
D
E
Steam button  
with Steam Ready light  
Cup warmer tray  
Removable water tank with lid  
Steam knob  
F
G Steam/hot water spout  
H Cappuccino frother  
I
Frother spout  
Coffee dispenser  
Cup tray  
J
K
L
Water level indicator in the drip tray  
M Drip tray  
N Filter for 1 cup with ground coffee or pod  
O Filter for 2 cups with ground coffee  
Failure to observe these safety precautions could  
jeopardize the safety of the appliance.  
P
Filter-holder  
• The power cord on this appliance must not be  
replaced by the user, as this operation requires the  
use of special tools.  
Q Measuring scoop with tamper  
If the cable is damaged or needs to be replaced,  
contact an authorized De’Longhi service center only  
in order to avoid all risks.  
• The appliance is not intended for use by persons  
(including children) with reduced physical, sensory  
or mental capabilities, or lack of experience and  
knowledge, unless they have been given supervision  
or instruction concerning use of the appliance by a  
person responsible for their safety.  
Children should be supervised to ensure that they do  
not play with the appliance.  
7
HOW TO MAKE ESPRESSO COFFEE WITH THE FILTER-  
HOLDER FOR GROUND COFFEE  
1.After preheating the machine as described above,  
place the filter for ground coffee in the filter-holder,  
making sure that the filter is inserted correctly in the  
base as shown in Fig. 7.  
For machines with two filters, use the smaller one to  
make one espresso and the larger one to make two  
espressos.  
NOTE: Use coffee that has been ground fine (for an  
espresso machine) to get the best crema.  
INSTALLATION  
• Place the appliance on a firm level surface far from  
water faucets, sinks, and heat sources.  
• Check that the voltage of the electrical mains  
corresponds to the voltage shown on the appliance  
rating plate.  
Connect the appliance only to an efficiently  
grounded outlet with a minimum rating of 10A only.  
The manufacturer may not be considered liable for  
possible incidents caused by the failure to  
adequately ground the outlet.  
2.To make just one coffee, fill the filter with one  
heaping measuring scoop of ground coffee, about  
0.25 oz. (7 grams) (Fig. 8). To make two coffees, fill  
the filter with two level measuring spoons of ground  
coffee (about 0.4 oz. / 12 grams). Fill using small  
amounts at a time to prevent the ground coffee from  
spilling over.  
• If the power socket does not match the plug on the  
appliance, have the socket replaced with a suitable  
type by a qualified electrician.  
• Never install the appliance in a room where the  
temperature may reach 32°F (0°C) or lower (the  
appliance may be damaged if the water freezes).  
IMPORTANT: For correct operation, before filling with  
ground coffee check the filter to make sure there are  
no coffee residues from the previous infusion.  
3.Distribute the ground coffee evenly and press it down  
gently with the tamper (Fig. 9).  
HOW TO MAKE ESPRESSO COFFEE  
FILLING THE WATER TANK  
Lift the cover (Fig. 1) and remove the water tank (Fig. 2).  
Fill the tank with cold clean water, being careful not to  
fill above the MAX. level (Fig. 3).  
NOTE: Tamping the ground coffee is very important  
for obtaining a good espresso coffee. If you tamp  
excessively, the coffee will emerge slowly and the  
crema will have a dark color. If you tamp too little,  
the coffee will emerge too quickly and the crema will  
be scarce and light in color.  
4.Remove excess coffee from the edge of the filter and  
attach it to the machine. Turn firmly (Fig. 5) to avoid  
water leaking out.  
5.Place the cup(s) under the filter-holder spouts (Fig.  
10). We recommend heating the cups before making  
the coffee by rinsing them with hot water or setting  
them on the cup warmer tray to heat for at least 15-  
20 minutes (Fig. 11).  
Replace the tank in the appliance and press it down  
gently so that the valve on the bottom of the tank opens.  
You can also leave the tank in the appliance and fill by  
pouring water in directly with a carafe.  
ATTENTION: It is completely normal to find water in the  
compartment below the tank. When this occurs, use a  
clean sponge to dry the compartment.  
NOTE: Never operate the appliance without water in  
the tank, and always remember to refill tank when the  
water level is about two inches from the bottom.  
PREHEATING THE COFFEE UNIT  
To have an espresso coffee at the right temperature, we  
recommend preheating the machine as follows:  
1.Press the ON/OFF button to turn on the machine (the  
button lights up) (Fig. 4) and fasten the filter-holder  
to the machine without filling it with ground coffee  
(Fig. 5).  
2.Place a cup under the filter-holder. Use the same cup  
that will be used for making the coffee so as to  
preheat it.  
6.Make sure the “coffee ready” light  
(Fig. 6) is on  
(if off, wait for it to come on), then press the coffee  
button. When the desired amount of coffee is  
obtained, press the button again to stop dispensing  
(Fig. 6).  
7.To unfasten the filter-holder, turn the handle from  
right to left.  
CAUTION: To prevent splashes, never remove the  
filter-holder while the appliance is dispensing  
coffee.  
8.To dispose of the used coffee grounds, block the filter  
using the lever incorporated in the handle and empty  
the grounds by turning the filter-holder upside down  
and tapping (Fig. 12).  
3.Wait for the “coffee ready” light  
(Fig. 6) on the  
coffee button to come on, then press the button and  
let the water run through until the light goes off, then  
press the button again to stop the dispensing.  
4.Empty the cup, wait for the “coffee ready” light  
to come back on, and repeat the same operation  
again.  
8
9.Press the On/Off button  
maker (Fig. 4).  
to turn off the coffee 6.Immerse the frother in the milk about 0.2 in (5 mm)  
and turn the steam knob counter-clockwise, Fig. 15.  
At this point the milk begins to increase in volume  
and becomes creamy.  
IMPORTANT: When using the appliance for the first  
time, all the accessories and the internal circuits must  
be washed by making at least five coffees without  
using ground coffee.  
7.When the volume of milk has doubled, immerse the  
frother deeper and continue heating the milk.  
When the desired temperature is reached (the ideal  
temperature is 140°F/60°C), stop the steam  
dispensing by turning the steam knob clockwise and  
HOW TO MAKE ESPRESSO COFFEE USING PODS  
(WITH THE ONE-CUP FILTER)  
1.Preheat the coffee machine as described in the  
section “PREHEATING THE COFFEE UNIT”, making  
sure to leave the filter-holder fastened to the  
machine. This will provide hotter coffee.  
press the steam button  
8.Pour the frothed milk into the cups containing the  
espresso coffee prepared previously.  
The cappuccino is ready. If desired, add sugar and  
sprinkle powdered cocoa over the froth.  
Note: If you want to make the coffee after frothing the  
milk, you have to wait for the appliance to cool  
down. An excessively high temperature will burn the  
coffee. To cool the machine, place a container under  
.
NOTE: Use pods that meet the ESE standard, which is  
indicated on the package by the following trademark:  
the spout, press the coffee button  
run out until the “steam ready” light  
and let water  
goes off.  
Stop the water dispensing by pressing the button  
again.  
NOTE: Do not dispense steam for more than 60  
seconds, and do not froth the milk more than three  
consecutive times.  
IMPORTANT: Always clean the frother after using.  
1.Turn the steam knob to let steam out for a few  
seconds (Fig. 15).  
2.Turn the frother counter-clockwise to release (Fig. 16)  
and rinse thoroughly with warm water.  
3.Check to make sure that the two holes on the frother  
shown in Fig. 17 are not obstructed. If necessary,  
clean using a pin.  
The ESE standard is a system accepted by the major  
producers of pods which allows you to make espresso  
coffee in a clean and simple way.  
2.Insert the small one-cup/pods filter in the filter-  
holder, making sure that the base is correctly inserted  
in its seat as shown in Fig. 7.  
3.Insert the pod, centering it as much as possible  
above the filter (Fig. 13).  
Always follow the instructions on the package of the  
pods to correctly position the pod on the filter.  
4.Fasten the filter-holder to the machine, turning it all  
the way to the right as far as it will go (Fig. 5).  
5.Proceed as in steps 5 – 9 of the previous section.  
4.Clean the steam tube, being careful not to burn your  
hands.  
5.Re-fasten the frother.  
HOW TO MAKE CAPPUCCINO  
1.Make espresso coffee as described in the previous  
sections, using sufficiently large cups.  
PREPARING HOT WATER  
1.Press the On/Off button  
(the button lights up) (Fig. 4).  
to turn on the machine  
2.Press the steam button  
(Fig. 14).  
3.In the meantime, fill a container with about 3.5 oz.  
(100 grams) of milk for each cappuccino to be  
made. Use milk at refrigerator temperature (not  
warm!). In choosing the size of container to use,  
keep in mind that the milk volume will increase 2 or  
3 times.  
2.Place a container under the frother.  
3.When the “coffee ready” light  
comes on, press  
the coffee button (Fig. 6) and turn the steam knob  
counter-clockwise (Fig. 15). Hot water will be  
dispensed from the frother.  
NOTE: We recommend using reduced fat milk at  
refrigerator temperature.  
4.To stop the flow of hot water, turn the steam knob  
clockwise and press the coffee button  
again.  
4.Place the container of milk under the frother.  
5.Wait for the "steam ready" light on the button  
Press the On/Off button to turn off the machine (the  
light goes off) (Fig. 4).  
to  
come on. When the light comes on, it means that the  
boiler has reached the ideal temperature for steam  
production.  
N.B. Do not dispense hot water for more than 60  
seconds.  
9
CLEANING THE BOILER OUTLET  
About every 300 coffees, it is necessary to clean the  
espresso boiler outlet as follows:  
• Make sure the coffee maker is not hot and that the  
plug is disconnected.  
• Use a screwdriver to unscrew the screw that fastens  
the espresso boiler outlet (Fig. 23).  
• Clean the boiler using a damp cloth (Fig. 24).  
• Clean the outlet thoroughly with warm water and a  
brush.  
CLEANING AND MAINTENANCE  
Before carrying out any cleaning operations let the  
appliance cool down and unplug it from the power  
outlet.  
CLEANING THE FILTER  
About every 300 coffees, or if coffee comes out of the  
filter holder in drips or if coffee never comes out  
completely, clean the ground coffee filter-holder as  
follows:  
• Remove the filter from the filter-holder.  
• Unscrew the filter cap (Fig. 18) in the direction  
indicated by the arrow on the cap itself.  
• Remove the froth dispenser from the container by  
pushing it from cap end.  
Check to make sure that the holes are not obstructed.  
If necessary, clean using a pin (Fig. 20).  
• Rinse the outlet under the tap while brushing.  
• Re-assemble the espresso boiler outlet, making sure  
the gasket is positioned correctly.  
• Remove the gasket.  
Failure to clean as described above invalidates the  
warranty.  
• Rinse all the components and clean the metal filter  
thoroughly in warm water using a brush (Fig. 19).  
Check to make sure that the holes of the metal filter  
are not obstructed. If necessary, clean using a pin  
(see Fig. 20).  
OTHER CLEANING OPERATIONS  
1.Do not use solvents or abrasive detergents to clean  
the appliance. A soft damp cloth is sufficient.  
2.Clean the filter-holder, filters, drip tray, and water  
tank regularly.  
The drip tray has a red indicator that pops up from  
the cup tray when the water level of the tray is getting  
too high.  
To empty, remove the cup tray grille (Fig. 25),  
eliminate the water, and clean the tray with a cloth.  
Then re-assemble the drip tray, making sure that the  
indicator is positioned correctly.  
Clean the tank using a bottle brush to better reach  
the bottom.  
• Replace the filter and gasket on the plastic disk as  
shown in Figure 21.  
Make sure to insert the pin on the plastic disk into the  
hole in the gasket indicated by the arrow in Fig. 21.  
• Place this assembly in the steel filter container (Fig.  
22); making sure the pin is inserted into the hole in  
the support (see arrow Fig. 22).  
• Screw on the cap.  
Failure to clean as described above invalidates the  
warranty.  
CAUTION: During cleaning, never immerse the coffee  
maker in water: it is an electrical appliance.  
10  
DESCALING  
We recommend that you descale the coffee maker  
about every 200 coffees.  
Use specific products for descaling espresso machines  
available on the market.  
If you cannot find these products, it is possible to use  
the following procedure:  
1.Fill the water tank with 34 fl oz. (1 liter) of water.  
2.Dissolve 2 teaspoons (about 1oz./30 grams) of citric  
acid (sold at drugstores) in the water.  
3.Press the On/Off button to turn on the machine (the  
button lights up) (Fig. 4) and wait for the  
come on.  
light to  
4.Make sure that the filter-holder is not attached and  
place a container under the boiler outlet.  
5.Press the coffee button  
(Fig. 6) and let out about  
1/4 of the solution in the tank. Every now and then,  
turn the steam knob to let out a little of the solution,  
then press the button to stop and leave the solution to  
work for about 5 minutes.  
6.Repeat step 5 three more times until the tank is  
completely emptied.  
7.To eliminate solution and lime scale residues, rinse  
the tank thoroughly, fill it with clean water (without  
dissolving citric acid), and replace the tank.  
8.Press the coffee button and let the water run through  
until the tank is completely empty.  
9.Repeat steps 7 and 8 one more time.  
Repair of damage to the coffee machine caused by  
lime scale is not covered by the warranty if descaling is  
not performed regularly as described above.  
11  
PROBLEM  
POSSIBLE CAUSES  
SOLUTION  
• No water in the tank  
• The holes in the filter holder are  
blocked  
• Fill the tank with water.  
• Clean the filter holder spout holes  
No espresso coffee is  
delivered  
• The espresso boiler outlet is blocked  
• Clean as described in the chapter  
"Cleaning the boiler outlet”  
The espresso coffee drips  
from the edges of the filter  
holder rather than the holes  
• The filter holder is inserted incorrectly  
• Attach the filter holder correctly and  
rotate as far as it will go.  
• Have the espresso boiler gasket  
replaced at a service center.  
• The espresso boiler gasket has lost  
elasticity  
• The holes in the filter holder are  
blocked  
• Clean the coffee holes  
• The coffee ready light was not on  
when the coffee button was pressed.  
• Wait until the espresso OK indicator  
light comes on  
The espresso coffee is cold  
• No preheating performed  
• Preheat as described in the  
paragraph "Preheating the espresso  
coffee unit".  
• The cups were not preheated  
• Preheat the cups by rinsing with hot  
water  
• The water tank is empty  
The pump is excessively noisy  
• Fill the tank with water.  
The coffee froth is too  
light (delivered from the  
spout too fast)  
• The ground coffee is not pressed  
• Press the ground coffee down more  
firmly  
• Increase the quantity of coffee  
• Use ground coffee for espresso  
coffee machines only.  
• There is not enough ground coffee  
• The ground coffee is too coarse  
The coffee froth is too dark  
(delivered from the spout too  
slowly)  
• The ground coffee is pressed down  
too firmly  
• There is too much ground coffee  
• The espresso boiler outlet is blocked  
• Press the coffee down less firmly  
• Reduce the quantity of ground coffee  
Clean as described in the chapter  
"Cleaning the boiler outlet”  
• The ground coffee is too fine  
• Use ground coffee for espresso coffee  
machines only.  
The coffee has an acid taste  
• Inadequate rinsing after descaling  
• After descaling, rinse the appliance as  
described in the chapter "Descaling".  
• Always use semi-skimmed milk at  
refrigerator temperature.  
• Clean the holes in the cappuccino  
maker thoroughly.  
No milk froth is formed when  
making cappuccino  
• Milk not cold enough  
• Cappuccino maker dirty  
12  
This warranty applies to all products with De’Longhi or Kenwood brand names.  
Limited Warranty  
What does the warranty cover?  
We warrant each appliance to be free from defects in material and workmanship. Our obligation under  
this warranty is limited to repair at our factory or authorized service center of any defective parts or part  
thereof, other than parts damaged in transit. In the event of a products replacement or return, the unit must  
be returned transportation prepaid. The repaired or new model will be returned at the company expense.  
This warranty shall apply only if the appliance is used in accordance with the factory directions, which  
accompany it, and on an Alternating current ( AC ) circuit.  
How long does the coverage last?  
This warranty runs for one year ( 1 ) from the purchase date found on your receipt and applies only to the  
original purchaser for use.  
What is not covered by the warranty?  
The warranty does not cover defects or damage of the appliance, which result from repairs or alterations to  
the appliance outside our factory or authorized service centers, nor shall it apply to any appliance, which  
has been subject to abuse, misuse, negligence or accidents. Also, consequential and incidental damage  
resulting from the use of this product or arising out of any breach of contract or breach of this warranty are  
not recoverable under this warranty. Some states do not allow the exclusion or limitation of incidental or  
consequential damage, so the above limitation may not apply to you.  
How do you get service?  
If repairs become necessary, see contact information below:  
U.S. Residents:  
For all accessories, spare parts or replacement parts, please contact our parts division at 1-800-865-6330.  
Residents of Canada: Please contact our toll free hotline at 1-888-335-6644 or log onto our website at  
Residents of Mexico: Please refer to the Limited Warranty statement for Mexico.  
Please refer to the back page of the manual for De’Longhi addresses.  
The above warranty is in lieu of all other express warranties and representations. All implied warranties are  
limited to the applicable warranty period set forth above. This limitation does not apply if you enter into an  
extended warranty with De’Longhi. Some states do not allow limitations on how long an implied warranty  
lasts, so the above exclusions may not apply to you. De’Longhi does not authorize any other person or  
company to assume for it any liability in connection with the sale or use of its appliance.  
How does state law apply?  
This warranty gives you specific legal rights, and you may also have other rights, which vary from state to  
state.  
13  

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