Viking Ice Maker F21311 EN User Manual

Use & Care Manual  
Viking Range, LLC  
111 Front Street  
Greenwood, Mississippi 38930 USA  
(662) 455-1200  
For product information,  
call 1-888-(845-4641)  
or visit our web site at vikingrange.com in the US or  
brigade.ca in Canada  
15”W. Undercounter/Freestanding  
Nugget Ice Machine  
F21311 EN  
17-3479-02  
(091513)  
 
Important - Please read and follow  
Initial Start Up  
1. Turn on the water supply.  
2. Switch on the electrical power.  
Before beginning, please read these instructions completely and  
carefully.  
3. Push and release the On/Off switch to start the machine. The Ice  
Making light next to the On/Off switch will glow Blue.  
DO NOT remove permanently affixed labels, warnings, or plates  
from the product. This may void the warranty.  
• Please observe all local and national codes and ordinances.  
• Please ensure that this product is properly grounded.  
• The installer should leave these instructions with the consumer who  
should retain for local inspectors use and for future reference.  
CLEAN  
RESET  
CHECK  
WATER  
ICE  
MAKING  
TIME TO  
CLEAN  
ON/OFF  
Warm air will flow out of the left front grill.  
WARNING  
To reduce the risk of fire, electric shock, or injury when using your unit, follow these  
basic precautions:  
It will take about 10 minutes for the ice machine to begin dropping  
nugget ice into the storage bin. It is normal for that ice to melt and ice  
will continue to melt, but at a slower rate. It will take about 6 - 7 hours  
to fill up the ice storage bin. The bin holds about 20 lb of ice when full.  
• Read all instructions before using the unit.  
• Never allow children to operate, play with, or crawl inside the unit.  
• Never clean unit parts with flammable fluids. The fumes can create a fire  
hazard or explosion.  
• Always turn the power on/off switch (located behind the air grille on top right  
side) to the OFF position before attempting to change light bulbs, clean, or  
service the unit.  
Ice level control  
The ice level control is an ultrasonic sensor, located above the ice  
storage area. It is automatic and there is no adjustment to make. When  
ice melts or is used, and the ice level drops below a preset distance  
the control turns the ice making system back on. It makes ice until the  
preset level is reached. Placing your hand in the unit to remove ice  
does not affect the ice level.  
FOR YOUR SAFETY  
DO NOT STORE OR USE GASOLINE OR OTHER FLAMMABLE VAPORS AND  
LIQUIDS IN THE VICINITY OF THIS OR ANY OTHER APPLIANCE. THE FUMES  
CAN CREATE A FIRE HAZARD OR EXPLOSION.  
Using Your Ice Machine  
It is your responsibility to be sure your ice machine is:  
• located so the front is not blocked to restrict incoming or discharge  
air flow.  
• properly leveled.  
• located in a well ventilated area.  
No special instructions are needed for use. Just take as much ice as  
you need, the machine will replace it. A scoop is provided, and it can  
be stored in the machine using the loop of tubing on the right side as  
a holder.  
• connected to the proper kind of outlet, with the correct electric  
supply and grounding. A 115V, 60 Hz, 15 amp fused electrical  
supply is required. Note: Time delay fuse or circuit breaker is  
recommended.  
• not used by anyone unable to operate it properly.  
• used only for its intended purpose.  
The machine can be shut off anytime by just pushing and releasing the  
ON/OFF button. During the ice making, nugget ice will drop into the  
bin at an irregular rate. Sometimes there will be little ice fallilng while  
at other times, a group of nuggets will fall. Some water drops may also  
come out with the ice. Both conditions are normal.  
It is designed to operate in wide range of air temperatures:  
-Minimum air temperature: 50 degrees F.  
• properly maintained.  
•SAVE THESE INSTRUCTIONS•  
-Maximum air temperature: 100 degrees F.  
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5
 
Using Your Ice Machine (con’t)  
Using Your Ice Machine (con’t)  
Although the machine will function within the listed ranges, it works  
best at water temperatures between 50 and 60 and air temperatures  
between 60 and 80.  
Water Supply: Avoid a long run of hose or tubing exposed to the sun.  
Plastic water supply tubing should be rated for potable water and  
include UV protection. Copper tubing is recommended.  
Note: Ice making capacity goes down as the environmental  
temperatures go up, and will be severely reduced at temperatures over  
Back Flow Prevention: The unit includes back flow prevention, no  
additional check valve is required.  
o
90 F.  
Drainage: Do Not drain into swimming pool or onto grounds.  
Operating a unit outside of the limits can cause problems that are not  
covered by the warranty and, if extreme, cause damage to the unit.  
WATER QUALITY  
Never keep anything in the ice storage bin that is not ice. Objects like  
wine or beer bottles are not only unsanitary, but the labels can slip off  
and plug up the drain.  
The water to the machine must be potable, or fit for human  
consumption. Beyond that, water supplies vary in the degree of mineral  
content. As this ice machine makes ice, all the water that flows into the  
machine is changed into ice. That includes any minerals that might be  
in the water. However, during ice making some minerals will stick to the  
ice making components. The higher the mineral content, the more  
mineral build up will occur. Water  
Never allow the machine to operate without regular cleaning. The  
machine will last longer if it is kept clean. Regular cleaning should  
happen at least once per year, and preferably twice. Some water  
conditions will dictate even more frequent cleaning of the ice making  
section, and some carpets or pets will dictate more frequent cleaning  
of the condenser.  
Note: The Time to Clean light will switch ON after 6 months of use. It  
will remain ON until the ice making system is cleaned using the process  
in the “How to clean the condenser and winterize” section.  
filters are a partial help, as they will remove the suspended solids, but  
water treatment is needed for the dissolved solids, which are part of the  
water and cannot be filtered out.  
RO Water  
This machine can be supplied with Reverse Osmosis water, but the  
water conductivity must be no less than 10 microSiemens/cm. A reverse  
osmosis system should include post treatment or blending to satisfy the  
R.O. waters potential aggressiveness.  
Noise  
The ice machine is designed for quiet operation, but will make some  
noise during the ice making cycle.  
Deionized water is not recommended and could damage the machine.  
Because water softeners exchange one mineral for another, softened  
water may not improve water conditions when used with ice machines  
OUTDOOR USE  
Keep from freezing. Severe damage will occur to the unit if left in or  
operated in temperatures beyond the limits listed in this manual. That  
damage is NOT covered by warranty.  
Keep dry. Do not locate in low lying areas where puddles will  
accumulate.  
Provide Shade: Heat gain from the sun will reduce the units ability to  
make and store ice, and ultraviolet radiation from the sun can  
potentially damage the units plastic components.  
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Maintenance  
Care and Cleaning  
Condenser cleaning  
We strongly recommend regular maintenance of this ice machine.  
During normal operation mineral scale that is in the water supply will  
gradually build up on the ice making surfaces. That build up can cause  
excessive loading of the ice making system, which can cause premature  
failure. Regular removal of the mineral scale will lengthen the products  
life.  
The condenser is like the radiator on a car, it has fins and tubes that can  
become clogged with dirt and lint.  
To clean:  
1. Remove the kickplate and front service panel.  
Suggested maintenance schedule: every 6 months.  
Type of maintenance: Scale removal, water seal check, water reservoir  
check, bin drain check, air cooled condenser cleaning and storage bin  
sanitation.  
Condenser  
surface  
2. Locate the condenser surface.  
3. Vacuum the surface, removing all dust and lint.  
CAUTION  
DO NOT dent the fins.  
4. Return the kickplate and front service panel to their original  
positions. Fasten them to the cabinet using the original screws.  
Winterizing  
1. Clean the ice making system.  
2. Open the door and push and release the On/Off switch to turn the  
machine off.  
3. Turn off the water supply.  
4. Remove the back wall of the ice storage bin.  
5. Remove the drain plug and drain water resevori. Return plug to its  
original position.  
6. Drain pump models should have about 1/2 gallon of RV antifreeze  
(propylene glycol) poured into the ice storage bin drain.  
Note: Automotive antifreeze must NOT be used.  
7. Switch off and unplug the machine.  
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9
 
Care and Cleaning (con’t)  
Care and Cleaning (con’t)  
How to remove scale from the ice making system.  
Cleaning this machine involves adding a solution of scale remover and  
water to the ice machine and continuing to add it as it makes ice. The  
scale remover must be diluted to the correct ratio. A squirt bottle will  
make adding the scale remover much easier when the unit is built in. If  
not built in, remove the top panel for reservoir access.  
Float Valve  
On/Off Lever  
Reservoir Cover  
Release Tab  
Recommended tools: Rubber gloves, squirt bottle & scale remover.  
.
1. Scoop out and discard all of the ice.  
2. Press and release the On/Off button.  
5. Push tab on front edge of reservoir cover and remove the cover.  
Note: Adjacent wires are low voltage and are not hazardous.  
CLEAN  
RESET  
CHECK  
WATER  
ICE  
MAKING  
TIME TO  
CLEAN  
ON/OFF  
3. Open door and locate screws at upper back wall of bin. Remove the  
two screws  
Push Tab  
CLEAN  
RESET  
CHECK  
WATER  
ICE  
MAKING  
TIME TO  
CLEAN  
ON/OFF  
Screws  
4. Remove the back panel of the bin by lowering it down past the  
scoop holder, feel free to rotate the scoop holder loop down to  
make more room.  
Lift reservoir cover to remove  
10  
11  
 
Care and Cleaning (con’t)  
Care and Cleaning (con’t)  
6. Locate blue float valve on/off lever. Move lever up about  
half way to shut water off.  
11. Press and HOLD both the Clean-Reset and On/Off buttons  
for 5 seconds. The Time to Clean light will blink on and off.  
7. Locate drain plug and pull the drain plug out to drain the  
reservoir and evaporator. When draining is complete, return  
the plug to its original position.  
8. Mix a solution of cleaner with water: 1.25 ounces of cleaner  
with 16 oz of warm water.  
PRESS  
BOTH  
CLEAN  
RESET  
CHECK  
WATER  
ICE  
MAKING  
TIME TO  
CLEAN  
ON/OFF  
WARNING  
Ice machine scale remover contains  
acids. Acids can cause burns.  
If concentrated cleaner comes in  
contact with skin, flush with water. if  
swallowed, DO NOT induce vomiting.  
Give large amounts of water or milk.  
Call Physician immediately. Keep out  
of the reach of children.  
12. The auger motor alone will be operating for 10 minutes,  
after that the compressor will start and in about 5-8  
minutes the machine will start to make ice. The Time to  
Clean light will now glow steady until the clean cycle is  
complete.  
Note: Take care not to spill any scale remover on any nearby  
surface. Immediately wipe any spill with baking soda and water.  
Caution: Keep fingers away from moving parts.  
9. Fill the 16 oz squirt bottle with the diluted scale remover.  
10. Fill the reservoir with the scale remover solution using  
squirt bottle or other container. That will be about 8 ounces  
or half a squirt bottle.  
After ice making starts, continuously add scale remover solution  
to the reservoir to keep it about half full.  
When all 16 oz of the solution is used, move the float valve  
lever down to the On position.  
CLEAN  
RESET  
CHECK  
WATER  
ICE  
MAKING  
TIME TO  
CLEAN  
ON/OFF  
12  
13  
 
Care and Cleaning (con’t)  
Troubleshooting Guide  
After 40 minutes the ice machine and all the control panel lights will  
shut off.  
PROBLEM  
CORRECTION  
Low capacity  
• Check for restricted drain or standing  
water in the bin.  
• Clean the air cooled condenser fins.  
• Clean the ice machine system.  
13. Pull the drain plug again to drain the system, then replace it.  
14. Return the reservoir cover to its original position.  
15. Return the upper back wall of the bin to its original position and  
secure it with the original screws. Push in to snap it into place.  
16. Pour a gallon of hot (95oF. – 115oF.) water into the bin to flush out  
the drain and melt all ice that was made during the cleaning  
process. Be sure all ice is melted.  
17. Clean the bin liner of mineral scale by using any left over scale  
remover solution to scrub the scale off of the liner. If none is left  
over, mix a solution of 2.5 ounces of Clear 1 Scale Remover and 1  
quart of water.  
No ice  
• Check On/Off switch.  
• Check electrical breaker.  
• If the “Check Water” light is flashing  
blue, check water supply. The control  
system checks for water every 20  
minutes. When the water supply is  
restored, the machine will  
automatically restart ice making.  
“Time to Clean” light is on • Clean the ice making system  
18. Rinse the liner with hot water.  
19. Sanitize the bin interior.  
20. Push and release the On/Off button to restart ice making.  
The ice scoop should be washed regularly, wash it just like any other  
food container.  
Other Maintenance  
Note: It is normal for some lime scale to form on the gear reducer  
cover. Wipe up any loose scale.  
Check the top bearing.  
The top bearing is non-metallic and requires no lubrication. However, it  
should be checked for wear occasionally. The top panel must be  
removed to access the bearing. The wear limit is 1/64”, and can be  
checked with a pin gauge.  
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Service Information  
Warranty  
If service is required after checking the troubleshooting guide, call your dealer  
or authorized service agency. The name of the authorized service agency can be  
obtained from the dealer or distributor in your area.  
FGNI/FPNI UNDERCOUNTER/FREESTANDING ICE MACHINE WARRANTY  
THREE YEAR FULL WARRANTY  
Undercounter/freestanding ice machines and all of their components and accessories, except as detailed below*, are  
warranted to be free from defects in material or workmanship under normal household use for a period of three (3) years  
from the date of original retail purchase. Viking Range, LLC, warrantor, agrees to repair or replace, at its option, any part  
which fails or is found to be defective during the warranty period  
When you make a service call, be sure to have the following information handy:  
• Model Number  
• Serial Number  
• Date of Purchase  
*Painted and decorative items are warranted to be free from defective materials or workmanship for a period of ninety (90)  
days from the date of original retail purchase. ANY DEFECTS MUST BE REPORTED TO THE SELLING DEALER WITHIN  
NINETY (90) DAYS FROM DATE OF ORIGINAL RETAIL PURCHASE.  
• Name of dealer from whom purchased  
*FULL NINETY (90) DAY COSMETIC WARRANTY: Product is warranted to be free from cosmetic defects in  
materials or workmanship (such as scratches on stainless steel, paint/porcelain blemishes, etc.) for a period  
of ninety (90) days from the date of original retail purchase or closing date for new construction, whichever  
period is longer. Any defects must be reported to the selling dealer within ninety (90) days from date of  
original retail purchase. Viking Range, LLC uses high quality processes and materials available to produce all  
color finishes. However, slight color variation may be noticed because of the inherent differences in painted  
parts and porcelain parts as well as differences in kitchen lighting, product locations, and other factors.  
Therefore, this warranty does not apply to color variation attributable to such factors.  
Be ready to clearly describe the problem that you are having with your ice  
machine.  
If you are unable to obtain the name of an authorized service agency, or if you  
continue to have service problems, contact Viking Range, LLC at 1-888-845-  
4641 or write to:  
†FULL NINETY (90) DAY WARRANTY IN "RESIDENTIAL PLUS" APPLICATIONS: This full warranty applies to  
applications where use of the product extends beyond normal residential use, but the warranty period for  
products used in such applications is ninety (90) days. Examples of applications covered by this warranty are  
bed and breakfasts, fire stations, private clubs, churches, yachts, etc. Under this "Residential Plus" warranty,  
the product, its components and accessories are warranted to be free from defective material or  
workmanship for a period of ninety (90) days from the date of original retail purchase. This warranty excludes  
use of the product in all commercial locations such as restaurants, food service locations and institutional  
food service locations.  
VIKING RANGE, LLC  
PREFERRED SERVICE  
111 Front Street  
Greenwood, Mississippi 38930 USA  
SIX YEAR FULL WARRANTY ON SEALED REFRIGERATION PARTS AS LISTED  
Any sealed refrigeration system component, as listed below, is warranted to be free from defective materials or  
workmanship in normal household use during the fourth through the sixth year from the date of original retail purchase.  
Viking Range, LLC, warrantor, agrees to repair or replace, at its option, any part which fails or is found to be defective  
during the warranty period.  
Record the following information indicated below You  
will need it if service is ever required.  
Sealed Refrigeration System Components: Compressor, Evaporator, Condenser, Connecting Tubing, Dryer/Strainer  
The serial number and model number for your ice  
machine is located under the control panel in the  
upper compartment.  
TWELVE YEAR LIMITED WARRANTY ON SEALED REFRIGERATION PARTS AS LISTED  
Any sealed refrigeration system component, as listed above, which fails due to defective materials or workmanship in  
normal household use during the seventh through the twelfth year from the date of original retail purchase will be  
repaired or replaced, free of charge for the part itself, with the owner paying all other costs, including labor.  
Model and  
Serial number  
LIMITED LIFETIME WARRANTY  
During the life of the product, any stainless steel parts found to be defective in material or workmanship will be  
repaired or replaced, free of charge for the part itself, with the owner paying all other costs indluding labor. This  
warranty excludes surface corrosion or rust, scratches, discoloration, water or atmospheric conditions, or cleaning  
practices which are part of normal residential use.  
Model No.................................................................................Serial No. ..................................................................................  
Date of Purchase ........................................................... Date Installed...................................................................  
Dealers Name.....................................................................................................................................................................................  
Address..........................................................................................................................................................................................................  
TERMS AND CONDITIONS  
This warranty extends to the original purchaser of the product warranted hereunder and to each transferee owner of the  
product during the term of the warranty and applies to products purchased and located in the United States, Canada,  
Mexico, and teh Caribbean (excluding Cuba, Dominican Republic, and Haiti). Products must be purchased in the  
country where service is requested. If the product or one of its component parts contains a defect or malfunction  
during the full warranty period after a reasonable number of attempts by the warrantor to remedy the defect or  
malfunction, the owner is entitled to either a refund or replacement of the product or its component part or parts.  
Replacement of a component part includes its free installation, except as specified under the limited warranty. Under  
the terms of this warranty, service must be performed by a factory authorized Viking Range , LLC service agent or  
representative. Service will be provided during normal business hours, and labor performed at overtime or premium  
rates shall not be covered by this warranty.  
Owner shall be responsible for proper installation, providing reasonable and necessary maintenance, providing proof of  
purchase upon request, and making the appliance reasonably accessible for service. The return of the Owner  
Registration Card is not a condition of warranty coverage. You should, however, return the Owner Registration Card so  
that Viking Range, LLC can contact you should any question of safety arise which could affect you.  
If service requires installation of parts, use only authorized parts to insure  
protection under the warranty.  
This warranty gives you specific legal rights, and you may also have other rights which may vary from jurisdiction to  
jurisdiction.  
Keep this manual with your ice machine for future reference.  
16  
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Warranty  
WHAT IS NOT COVERED BY THIS WARRANTY: This warranty shall not apply to damage resulting from abuse, failure to  
provide reasonable and necessary maintenance, accident, delivery, negligence, natural disaster, loss of electrical power to  
the product for any reason, alteration, outdoor use, improper installation, improper operation, or repair or service of the  
product by anyone other than an authorized Viking Range, LLC service agency or representative. This warranty does not  
apply to commercial usage.  
LIMITATION OF REMEDIES AND DURATION OF IMPLIED WARRANTY  
OWNER’S SOLE AND EXCLUSIVE REMEDY FOR A CLAIM OF ANY KIND WITH RESPECT TO THIS PRODUCT SHALL  
BE THE REMEDIES SET FORTH ABOVE. VIKING RANGE, LLC IS NOT RESPONSIBLE FOR CONSEQUENTIAL OR  
INCIDENTAL DAMAGE, INCLUDING BUT NOT LIMITED TO FOOD OR MEDICINE LOSS, DUE TO PRODUCT FAILURE,  
WHETHER ARISING OUT OF BREACH OF WARRANTY, BREACH OF CONTRACT OR OTHERWISE. Some jurisdictions  
do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusions  
may not apply to you. ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR  
PURPOSE APPLICABLE TO THIS PRODUCT ARE LIMITED IN DURATION TO THE PERIOD OF COVERAGE OF THE  
APPLICABLE EXPRESS WRITTEN LIMITED WARRANTIES SET FORTH ABOVE. Some states do not allow limitations on  
how long an implied warranty lasts, so the above limitation may not apply to you.  
WARRANTY SERVICE  
To obtain warranty service, contact an authorized Viking Range, LLC service agent, or Viking Range, LLC, 111 Front  
Street, Greenwood, Mississippi 38930, (888) 845-4641. Provide model and serial number and date of original purchase  
or closing date for a new construction. For the name of your nearest authorized Viking Range, LLC service agency, call  
Viking Range, LLC.  
IMPORTANT: Retain proof of original purchase to establish warranty period.  
Specifications subject to change without notice.  
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